EGO:EAST

Shipping

ORDER PROCESSING

Each print is made to order through our on-demand production network and ships directly from the facility closest to you. Orders typically enter production within a few business days of purchase; framed pieces can take a little longer to produce than unframed prints. Pre-order items may require additional processing time.

SHIPPING TIMES

Shipping times vary depending on the destination and carrier. Estimated delivery times will be shown at checkout when available.

TRACKING

Tracking information will be provided once your order has shipped, when available.

INTERNATIONAL ORDERS

International customers are responsible for any customs duties, import taxes, or additional fees required by their country. Most countries, including the United States, have removed duty-free exemptions for low-value shipments, so these charges may apply even on smaller orders. Duties are assessed by customs on arrival, are not included in the price shown at checkout, and vary by destination and product classification — check with your local customs office for an estimate specific to your order.

SHIPPING ADDRESS

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or delivery issues caused by incorrect address information.

DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the artwork and packaging so we can review the issue.