Privacy Policy

When you browse or place an order, information may be collected such as your name, email address, shipping and billing details, order information, device and browser information, IP address, and information you choose to provide when contacting us.

We use information as reasonably necessary to operate the store, process and fulfill orders, provide customer support, prevent fraud or misuse, maintain and improve the website, comply with legal obligations, and communicate with you about your order or other services you request.

EGO:EAST uses Shopify to support product, cart, checkout, payment, and order functionality. Information submitted during checkout may therefore be processed by Shopify and the payment providers available through checkout under their own privacy practices. EGO:EAST does not directly store your full payment-card number on this website.

The website may use essential browser storage, cookies, and analytics or hosting tools to keep the storefront working, understand site performance, remember cart activity, and help identify technical or security issues. The specific tools used may change as the storefront is updated.

EGO:EAST uses Supabase to store certain site-managed content and settings. This is separate from Shopify order and payment processing. Administrative access to store-managed content is restricted and server-side credentials are not intended to be exposed publicly.

Information may be shared with service providers only as reasonably necessary to operate the store and complete your transaction, such as ecommerce, payment, hosting, analytics, database, shipping, fraud-prevention, and technical-service providers. Information may also be disclosed when required by law or to protect the rights, safety, or security of EGO:EAST, customers, or others.

Information is retained only for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, recordkeeping, fraud prevention, tax or accounting requirements, dispute resolution, and other legal obligations.

Depending on where you live, you may have rights concerning your personal information. Requests will be reviewed and handled in accordance with applicable law. You may also manage certain privacy choices through any privacy or cookie controls made available by the storefront or Shopify checkout.

If you visit or purchase from outside the United States, your information may be processed in countries where EGO:EAST or its service providers operate. Those countries may have data-protection rules that differ from those in your location.

We use reasonable administrative and technical measures intended to protect store information. No online system or method of electronic storage can be guaranteed to be completely secure.

This policy may be updated when the storefront, service providers, or legal requirements change. The current version posted on this page applies from its stated update date.

For privacy questions or requests, please contact EGO:EAST through the contact information provided with your order or through the official EGO:EAST / SWANISSOBER storefront channels.