EGO:EAST

FAQ

What kind of paper are the prints made on?

Each print is produced on a carefully selected specialty paper chosen specifically to complement the texture, tone, and character of the artwork. Different pieces may be printed on different papers to best suit the individual work.

Are the prints signed?

Yes. Each print is signed by the artist.

Are the prints limited edition?

Limited editions are released separately and will be clearly marked on the individual product page. Unless otherwise stated, prints are not limited editions.

What size are the prints?

Print sizes are listed on each individual product page. Sizes may vary depending on the artwork.

Are frames included?

Frames are not included unless a framed option is specifically offered and selected on the product page.

How are prints packaged for shipping?

Each print is carefully protected and securely packaged to help prevent bending, moisture, and damage during transit. Packaging may vary depending on the size and material of the artwork.

How long does shipping take?

Processing and delivery times vary by destination and product. Estimated shipping information will be shown at checkout when available. Pre-order items may require additional production time before shipment.

Do you ship internationally?

International shipping is available to supported destinations. Any customs duties, import taxes, or local fees charged by the destination country are the responsibility of the recipient.

Will I receive tracking information?

When tracking is available for the selected shipping service, tracking information will be sent after the order has been dispatched.

What if my print arrives damaged?

Please contact us as soon as possible with your order information and clear photographs of the item and packaging. Damage claims are reviewed individually so we can determine the appropriate resolution.